Return Policy

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Please follow the guidelines below to ensure that all returns are processed as quickly and efficiently as possible:

Email info@thehabitsgroup.net

 

• to request a Return Authorization number.
  Be sure to write your RA number on the shipping label. (Returns will not be accepted unless accompanied by this number).

 

• All returns must be in their original, undamaged manufacturer packaging with all original packing slips and documentation, and shipped back to the Customer Fulfillment Center from which they originated.

 

• Please include a copy of your invoice or packing slip.

 

• Claims for discrepancies in shipment must be made within 7 days of receipt of merchandise or they will not be accepted.

 

• Materials returned after 30 days from date of shipment will not be accepted.

 

• C.O.D. returns will not be accepted.

 

• Altered or etched items will not be accepted.