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Return Policy

Please follow the guidelines below to ensure that all returns are processed as quickly and efficiently as possible:



  • Request a Return Authorization number.
    Be sure to write your RA number on the shipping label. (Returns will not be accepted unless accompanied by this number).

  • All returns must be in their original, undamaged manufacturer packaging with all original packing slips and documentation, and shipped back to the Customer Fulfillment Center from which they originated.

  • Please include a copy of your invoice or packing slip.

  • Claims for discrepancies in shipment must be made within 7 days of receipt of merchandise or they will not be accepted.

  • Materials returned after 30 days from date of shipment will not be accepted.


  • C.O.D. returns will not be accepted.

  • Altered or etched items will not be accepted.

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